The Cue Shop

We visited this great store last weekend and were beyond impressed. The man and young lady were friendly and knew absolutely everything about pool cues. Definitely has the largest cue and dart range that I have seen in Perth. I cannot recommend this place enough.

This store feels like a literal man cave, each section of the store has a distinct atmosphere and I have never experienced such an enjoyable shopping trip, I can honestly say I kind of didn't want to leave.If you are looking for Pool or dart supplies or other misc items it is well worth the trip, and the guy I dealt with when I went was very pleasant and helpful.

Great service, item was dispatched without delay. Arrived promptly. No damage at all, not even a minor scratch. Cue is exactly as described and pictured. Highly recommend

Great communication throughout, prompt delivery and product matched exactly as described. Wonderful experience all round.

Great range of billiard (pool/snooker) products as well as everything you need for the game of darts. Friendly service and advice. You can even try different products in-store before you buy. Prices are competitive. Perfect place for all your games room supplies, also stocking a selection of other products like bar products/Man Cave" (signs

Only shop in AU I found with Cuetec bowtie. Reasonably quick shipping from WA to Sydney. Will definitely buy here again.

Bought my snooker cue and few other items, very satisfied with products and fast delivery of items as well. Highly recommend it.

Ordered two cues that were about half the price of my local shop here in Brisbane even with delivery added on. Arrived within three days which was great.

Very disappointing experience from this company, although staff were friendly at moment of purchase. When I went in the next day to explain my situation with faulty darts (that weren’t fit for purpose) with proof of purchase. I was told as soon as item leaves the shop they refuse any responsibility for replacement or refunds. Was also told that the darts could have been stored in the sun even though it’s winter and raining at the time? I only had the darts for less than 24 hours. Poor customer service on follow up left number and name for call which was promised on that day to happen. Phone call never happened until I rang them. Staff don’t know policies when asked. Website terms and conditions are misleading and on closer inspection are basically evading any responsibility of any faulty goods. There is no signage to show a replacement/refund policy in store. With lack of service and no concern or regard for customer retention I certainly will not be returning.Also to add insult to injury staff member told me 80 dollars was cheap for darts when their cheapest set is under 20 dollars and some of their most expensive is over 100 dollars. Price shouldn’t come into the expectation of darts being fit for purpose.